Ngarenaro Tours (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect through this website and how we use it.
Information we collect
When you submit an enquiry or quote request through this website, we collect the information you provide: your name, email address, phone number, and any details about your travel plans. We do not require you to create an account, and we do not collect payment information through this website.
How we use your information
We use the information you submit solely to respond to your enquiry, prepare a travel quote, and communicate with you about a potential or confirmed booking. We do not sell or rent your personal information to third parties.
How we store your information
Enquiry form submissions are stored securely within our website’s hosting environment and are accessible only to our team. We retain enquiry details for as long as needed to respond to you and, where a booking proceeds, to deliver your trip.
Third-party services
This website uses WPForms to process enquiry submissions and is hosted with Hostinger. We may use Google Analytics to understand how visitors use this website in aggregate; if enabled, Google processes this data under its own privacy policy. We do not use these services to sell your information.
If you contact us via WhatsApp, that conversation is subject to WhatsApp’s own privacy policy in addition to this one.
Your rights
You can ask us at any time what information we hold about you, request a correction, or ask us to delete it. Contact us at info@ngarenaro-tours.com to make a request.
Contact
Questions about this policy can be sent to info@ngarenaro-tours.com or WhatsApp +255 746 048 730.